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Position Available: Customer Happiness Consultant

Entity: Government Services Center
Nationality: Emirati (with Emirates ID)
Gender: Male
Job Title: Customer Happiness Consultant
Qualifications: High School Diploma or higher
Experience: No prior experience required
Languages: Arabic and English
Salary: To be determined after the interview
Job Location: Dubai
Working Hours: 8 hours

About the Role:
We are currently seeking passionate Emirati individuals to join our team as Customer Happiness Consultants at our Government Services Center in Dubai. As a Customer Happiness Consultant, you will play a crucial role in ensuring the satisfaction and well-being of our customers by providing exceptional service and support.

Key Responsibilities:

  • Greet customers and assist them with inquiries, requests, and transactions.
  • Provide accurate information about government services, procedures, and requirements.
  • Listen to customer feedback and address any concerns or issues promptly and professionally.
  • Maintain a positive and helpful attitude towards all customers, ensuring a welcoming and supportive environment.
  • Collaborate with team members to improve service delivery and enhance the overall customer experience.

Qualifications and Requirements:

  • High School Diploma or equivalent qualification.
  • No prior experience is required; fresh graduates are welcome to apply.
  • Excellent communication and interpersonal skills.
  • Fluent in both Arabic and English languages.
  • Strong problem-solving abilities and a proactive approach to customer service.

Location and Working Hours:
The position is based in Dubai, with standard working hours of 8 hours per day.

How to Apply:
If you are passionate about providing exceptional customer service and making a positive impact, we encourage you to apply for this position. Please send your updated CV in PDF format to [email protected]. Please mention the job title “Customer Happiness Consultant” in the subject line of your email.

Join us in serving our community and contributing to the happiness and satisfaction of our customers!

 

 

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