Customer Service manager jobs in Abu Dhabi, are vital roles across industries like banking, retail, hospitality, healthcare, and telecommunications.
Customer service managers are responsible for overseeing customer service teams, developing strategies to improve customer satisfaction, handling complex inquiries or escalated issues, training staff, and ensuring high standards of customer service.
They play a strategic role in creating a positive customer experience, maintaining service quality, and driving customer loyalty.
For these roles, candidates usually need a bachelor’s degree in business administration, management, or a related field, along with several years of experience in customer service or related roles.
Strong leadership, communication, and problem-solving skills are essential, as well as proficiency in customer service software and CRMs. Fluency in English is typically required, with Arabic skills often being a significant advantage.
Customer Service manager jobs in Abu Dhabi
Customer service manager positions in Abu Dhabi offer competitive salaries, benefits, and opportunities for advancement, making them ideal for experienced professionals aiming for senior roles like regional customer service director or operations manager.
| Criteria | Details |
|---|---|
| Employer | Private |
| Nationality | All nationalities |
| Gender | Males and Females |
| Job Title | Customer Service Manager |
| Educational Qualification | High School Diploma or higher |
| Experience | Experience in the same field |
| Salary | To be determined after the interview |
| Location | Abu Dhabi |
| Working Hours | 8 hours |
| Application | Send CV in PDF format mentioning the job title in the email subject: MAHER.ELGENDY@psinv.net |
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