Organization: Management Center Nationality: Emiratis (UAE Nationals) Gender: Female Job Title:Customer Happiness Supervisors Qualifications: High School Diploma or higher Experience: Experience in management, facilitation, and government transaction processing Languages: Arabic and English Salary: AED 9,000 City:Dubai Working Days: Sunday to Friday Working Hours: 8 hours
Introduction: Join our dynamic team at the Management Center as we strive to deliver exceptional customer service and satisfaction. We are currently seeking motivated Emirati females to fill the role of Customer Happiness Supervisors. If you have a passion for serving the community and ensuring the happiness of our customers, we encourage you to apply.
Job Description: As a Customer Happiness Supervisor, you will play a vital role in ensuring the happiness and satisfaction of our clients. You will be responsible for supervising customer happiness agents, facilitating government transactions, and ensuring smooth operations at our center. This role offers an exciting opportunity to make a positive impact on our customers’ experiences and contribute to our organization’s success.
Responsibilities:
Supervise and support customer happiness agents in delivering excellent service to our clients.
Facilitate government transactions and assist customers in completing necessary paperwork.
Ensure compliance with government regulations and guidelines in all transactions.
Handle customer inquiries, complaints, and feedback in a professional and timely manner.
Monitor and maintain cleanliness and organization within the center.
Collaborate with team members to identify areas for improvement and implement solutions.
Requirements:
High school diploma or equivalent qualification.
Previous experience in management, facilitation, or government transaction processing.
Proficiency in both Arabic and English languages.
Strong communication and interpersonal skills.
Excellent problem-solving abilities and attention to detail.
Ability to work efficiently in a fast-paced environment.
How to Apply: If you are a dedicated and customer-oriented individual looking to make a difference in the community, we invite you to apply for the role of Customer Happiness Supervisor. Please submit your CV in PDF format to alawaiel@live.com with the job title “Customer Happiness Supervisor” in the subject line.
Join us in creating positive experiences and fostering happiness at the Management Center. Apply now and be part of our dedicated team!
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