Customer Service vacancies in Dubai, are plentiful and diverse, reflecting the city’s booming economy and thriving service sector.
Dubai’s status as a global business hub and tourist destination creates a constant demand for skilled customer service professionals across various industries.
From luxury retail and hospitality to banking and telecommunications, companies in Dubai are always on the lookout for multilingual, culturally-aware individuals who can provide exceptional customer experiences.
Customer Service vacancies in Dubai
These roles often offer competitive salaries, attractive benefits packages, and opportunities for career growth in a dynamic, multicultural environment.
Job seekers interested in customer service positions in Dubai can find opportunities ranging from entry-level positions to managerial roles, with many companies valuing both local and international experience.
| Category | Details |
|---|---|
| Location | Dubai |
| Company | The Emirates Group (Emirates Airline & dnata) |
| Job Title | Customer Service Roles |
| Job Purpose | Deliver top-notch customer service across Emirates Airport Services, dnata, marhaba, and Contact Centre |
| Job Categories | Customer-facing roles (Airport Service Agent, marhaba Services Agent), Back-office roles (Contact Centre Services Agent) |
| Qualifications & Experience | – Fluency in spoken and written English – A-levels/High School certificate – PC skills for Windows package (Microsoft Word/Excel/Email) – Willing to work in shift environment – Excellent customer service and interpersonal skills – Willingness to wear uniform for front-line roles |
| Additional Languages | Any other language is a plus for customer-facing roles; specific proficiency required in Arabic, Czech, French, German, Italian, Japanese, Mandarin, Korean for back-office roles |
| Customer-Facing Roles | – Airport Service Agent – marhaba Services Agent |
| Back-office Role | – Contact Centre Services Agent |
| Back-office Requirements | – Multilingual skills as per job requirement – Proficiency in typing and written communication – Customer and sales focus |
| Salary & Benefits | – Attractive tax-free salary paid in Dirhams – Travel benefits associated with airline – Detailed benefits on company website |
| Application Process | – Submit application – Application review – Video interview and assessment via HireVue – Offer notification if successful |
How to Apply:
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