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Exciting Opportunity: Technical Functional Leader for Banking CRM

Introduction:

Are you a seasoned professional in the banking sector with expertise in customer relationship management (CRM)? We are currently seeking a Technical Functional Leader to manage CRM relationships with extensive experience in the banking industry. The ideal candidate will possess 8-10 years of practical experience in CRM system implementation and customization, demonstrating a profound understanding of industry best practices. Certification in MS Dynamics, Salesforce, Oracle CRM, SAP CRM, or similar platforms is preferred.

Key Requirements:

  1. Experience: The ideal candidate should have 8-10 years of hands-on experience in implementing and customizing CRM systems in the banking sector.
  2. Knowledge: Deep understanding of CRM best practices and industry standards is essential.
  3. Certifications: Preferred certifications include MS Dynamics, Salesforce, Oracle CRM, SAP CRM, or equivalent.
  4. Skills: Strong analytical, problem-solving, and communication skills are required to effectively manage CRM relationships and drive business objectives.
  5. Team Leadership: Ability to lead and mentor teams to achieve CRM implementation goals and deliver exceptional customer experiences.
  6. Innovation: Proven track record of driving innovation and implementing new CRM technologies to enhance customer engagement and satisfaction.

Responsibilities:

  • Lead the implementation and customization of CRM systems to meet the specific needs of the banking industry.
  • Collaborate with cross-functional teams to ensure seamless integration of CRM solutions with existing systems and processes.
  • Provide technical guidance and support to internal stakeholders on CRM-related issues and initiatives.
  • Stay abreast of emerging trends and technologies in CRM to recommend innovative solutions and enhancements.
  • Drive continuous improvement initiatives to optimize CRM performance and enhance customer satisfaction.
  • Develop and maintain strong relationships with key stakeholders to align CRM strategies with business objectives.

How to Apply:

If you meet the requirements outlined above and are interested in this position, please submit your resume to [email protected]. Be sure to include “Technical Functional Leader Application” in the subject line of your email.

Conclusion: Don’t miss out on this exciting opportunity to join a dynamic team and make a significant impact in the banking sector. Apply now and take the next step in your career as a Technical Functional Leader for Banking CRM. We look forward to receiving your application!

 

 

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