Customer Service jobs in Sharjah, are widely available across industries such as retail, healthcare, telecommunications, banking, and hospitality.
Customer Service professionals are responsible for assisting customers by answering inquiries, resolving complaints, processing orders, and providing product or service information.
Their role is to ensure customer satisfaction, improve the customer experience, and maintain strong relationships between the business and its clients.
To qualify for these roles, candidates typically need a high school diploma, though a Bachelor’s degree or relevant experience is often preferred.
Key skills include excellent communication, problem-solving, patience, and the ability to handle customer interactions effectively.
Proficiency in English is usually required, and knowledge of Arabic or other languages can be an advantage in Sharjah’s multicultural environment.
Customer Service jobs in Sharjah
Customer Service jobs in Sharjah offer competitive salaries and benefits, with opportunities for career growth in supervisory or managerial roles.
These positions are crucial for companies looking to enhance their customer relations, making it a rewarding career path for those who enjoy working with people and providing support.
| Job Details | Job Information |
|---|---|
| Job Title | Support Services |
| Job Location | Sharjah, United Arab Emirates |
| Company Industry | Manufacturing |
| Company Type | Employer (Private Sector) |
| Employment Type | Full Time Employee |
| Job Description | – Education background in any bachelor’s degree. – Fresher or 1 to 2 years of experience in telemarketing or internal sales. – Assess client’s needs and respond to phone calls and emails. – Promote the organization’s products, services, and solutions. – Monitor services being provided and stay updated on any changes. – Evaluate service quality and identify areas for improvement. – Respond to issues during service delivery. – Consistently follow up on service offers, communicate with customers to schedule appointments, and provide service updates. – Maintain accurate records of service requests, work orders, and customer interactions. – Prepare offers, certificates, and other relevant documents. – Oversee interactions between service engineers and customers. |
| Skills | – Excellent communication, organizational, and record-keeping skills. – Strong work ethic. – Ensure timely and efficient service delivery. – Proficient in Microsoft Office applications such as Word, Excel, and PowerPoint. |
| Preferred Candidate | – 1 to 2 years of experience. – Residing in the United Arab Emirates. |
| Company | Busch Vacuum FZE |
| Company Location | Sharjah, United Arab Emirates |
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