Customer Service jobs in Dubai for all nationalities with salary 6500 AED

Customer Service jobs in Dubai for all nationalities with salary 6500 AED
Customer Service jobs in Dubai for all nationalities

Exciting Opportunity for Customer Service Professionals in Dubai Insurance Company


In the vibrant business landscape of Dubai, a leading insurance company is offering an exciting opportunity for individuals with a passion for customer service. This article outlines the details of the Customer Service position, highlighting the qualifications, experience, and employment conditions associated with this role.

Position Overview:

The Customer Service role at the insurance company involves providing exceptional service and support to clients, handling inquiries, resolving issues, and ensuring customer satisfaction. With a Bachelor’s degree and 3 to 4 years of experience in a similar role, the successful candidate will play a pivotal role in maintaining the company’s reputation for excellence in customer service.

Job Description and Responsibilities:

Key responsibilities of the Customer Service role include:

  1. Client Interaction: Interacting with clients via phone, email, and in-person to address inquiries, provide information about insurance products and services, and assist with policy-related issues.
  2. Issue Resolution: Resolving customer complaints and concerns in a timely and efficient manner, escalating complex issues to the appropriate department for further investigation and resolution.
  3. Policy Management: Assisting clients with policy changes, renewals, and cancellations, ensuring accuracy and compliance with company policies and procedures.
  4. Documentation and Record-Keeping: Maintaining accurate records of customer interactions, transactions, and inquiries in the company’s database, ensuring data integrity and confidentiality.
  5. Customer Feedback: Soliciting feedback from customers to identify areas for improvement in products, services, and processes, and providing input to management for continuous enhancement of the customer experience.

Qualifications and Experience:

Candidates for the Customer Service position should possess the following qualifications and experience:

  • Bachelor’s degree in a relevant field.
  • 3 to 4 years of experience in customer service, preferably in the insurance industry.
  • Excellent communication skills, both verbal and written, with a customer-centric approach.
  • Strong problem-solving skills and the ability to handle challenging situations with professionalism and empathy.
  • Proficiency in MS Office applications and customer relationship management (CRM) software.

Employment Conditions in Dubai:

The insurance company offers competitive remuneration for the Customer Service position, with a salary of 6500 AED per month. Employees are expected to work six days a week, with standard eight-hour shifts, providing a conducive work environment for professional growth and development.


In conclusion, the Customer Service position at the insurance company in Dubai presents an exciting opportunity for individuals with a passion for delivering exceptional service to clients. With the right qualifications and experience, candidates can thrive in a dynamic and rewarding work environment, contributing to the success and growth of the organization.

For those interested in applying, submitting a detailed resume in PDF format to [email protected] with the job title mentioned in the subject line is the first step towards seizing this exciting career opportunity in customer service.



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