Job Opportunity: Call Center Agent
Company: Private
| Criteria | Details |
|---|---|
| Nationality | Arab nationalities |
| Gender | Male and Female |
| Job Title | Call Center Agent |
| Qualification | Bachelor’s degree |
| Experience | Experience in the same field |
| Languages | Arabic and English |
| Salary | AED 5000 |
| Location | Dubai |
| Working Days | 6 days per week |
| Working Hours | 8-hour shifts |
| Email to Send CV | [email protected] |
Description:
We are currently seeking qualified candidates for the position of Call Center Agent to join our team at a private company in Dubai.
Key Responsibilities:
- Customer Service:
- Handle inbound and outbound calls professionally and efficiently.
- Provide excellent customer service by addressing customer inquiries and resolving issues promptly.
- Data Entry:
- Accurately enter and update customer information in the system.
- Maintain detailed records of customer interactions and transactions.
- Problem Resolution:
- Identify customer needs and concerns and escalate complex issues to the appropriate department.
- Work towards finding solutions to customer problems and ensuring customer satisfaction.
- Team Collaboration:
- Collaborate with team members and other departments to ensure smooth operations and effective customer service delivery.
Requirements:
- Bachelor’s degree in any field.
- Previous experience in a similar role.
- Proficiency in Arabic and English languages.
- Strong communication and interpersonal skills.
- Ability to multitask and work under pressure.
- Flexibility to work 6 days a week, including shifts.
If you meet the qualifications and are interested in this opportunity, please send your CV in PDF format to [email protected]. We look forward to reviewing your application!
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