Call Center Agent hiring in Dubai, is on the rise, driven by the city’s booming service industry.
These positions typically require strong communication skills, both in English and Arabic, as agents interact with customers to provide support, answer queries, and resolve issues.
Many companies seek candidates with a high school diploma or equivalent, though experience in customer service is often preferred.
Call Center Agent Hiring in Dubai
Roles may involve handling inbound and outbound calls, maintaining customer records, and ensuring high levels of customer satisfaction.
With competitive salaries and opportunities for growth within various sectors, including telecommunications, finance, and hospitality, call center roles in Dubai present an appealing option for job seekers looking to develop their careers in a fast-paced environment.
| Job Details | Description |
|---|---|
| Job Location | Dubai, United Arab Emirates |
| Company Industry | Call Centers & Customer Care Outsourcing |
| Job Role | Customer Service and Call Center |
| Employment Type | Full Time Employee |
| Job Description | Responsible for maintaining and organizing all project-related documents, ensuring accuracy, currency, and accessibility for relevant team members. |
| Involves reviewing incoming documents for compliance, formatting, and completeness, while maintaining records of changes and revisions. | |
| Tasks include generating reports, managing document logs, and transitioning to electronic document management systems for efficiency and security. |
| Skills | Description |
|---|---|
| Document Audits | Experienced in conducting regular audits and quality checks to verify integrity and completeness of documentation, identifying and resolving discrepancies. |
| Document Management Software | Demonstrates expertise in document management software and systems, effectively organizing and maintaining electronic and physical records. |
| Procedures and Guidelines | Capable of establishing and maintaining comprehensive document control procedures to enhance workflow efficiency. |
| Communication | Shows exceptional communication and teamwork capabilities, promoting collaboration among departments and ensuring regulatory adherence. |
| Preferred Candidate | Details |
|---|---|
| Residence Location | Dubai, United Arab Emirates |
| Company | RBF LLC, Dubai, United Arab Emirates |
How to Apply:
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