Dubai Job Vacancy: Emerging Trends in the UAE’s Dynamic Employment Market

2. Customer Engagement and Relationship Building <br> – Act as a technical liaison between the sales team, customers, and internal technical teams <br> – Conduct discovery sessions to gather customer requirements <br> – Address technical inquiries and concerns from clients and provide timely and accurate responses

3. Sales Support and Enablement <br> – Support the sales team in achieving revenue targets by providing technical assistance throughout the sales cycle <br> – Participate in customer meetings, conferences, and industry events to promote our solutions <br> – Create technical content for promotional materials and campaigns

4. Product and Market Knowledge <br> – Stay updated with the latest industry trends, technologies, and best practices in IT and AI <br> – Develop a deep understanding of our product portfolio and how it addresses various business challenges <br> – Provide feedback to product development teams based on customer insights and market trends

5. Training and Enablement <br> – Conduct training sessions for sales and technical teams to enhance their understanding of our solutions <br> – Create and maintain technical documentation, including user guides, FAQs, and solution briefs <br> – Mentor and support junior pre-sales consultants in developing their technical and customer engagement skills

– Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field

– 3+ years of experience in a technical pre-sales or similar role, preferably in the AI industry or IT

– Proven experience in designing and presenting complex technical solutions

Technical Skills

– Strong knowledge of IT infrastructure, software development, and AI technologies

– Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and AI frameworks

– Familiarity with data analytics, machine learning, and automation solutions

– Proficiency in technical writing and the ability to create detailed technical proposals

Soft Skills

– Excellent communication and presentation skills with the ability to convey technical concepts to both technical and non-technical audiences <br>

– Strong problem-solving skills and the ability to think creatively to address customer needs

– Ability to work independently and as part of a collaborative team in a fast-paced environment

– Strong organizational skills and the ability to manage multiple projects and priorities

Preferred Qualifications <br> – Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert)