Exciting Opportunity: Technical Functional Leader for Banking CRM
Introduction:
Are you a seasoned professional in the banking sector with expertise in customer relationship management (CRM)? We are currently seeking a Technical Functional Leader to manage CRM relationships with extensive experience in the banking industry. The ideal candidate will possess 8-10 years of practical experience in CRM system implementation and customization, demonstrating a profound understanding of industry best practices. Certification in MS Dynamics, Salesforce, Oracle CRM, SAP CRM, or similar platforms is preferred.
Key Requirements:
- Experience: The ideal candidate should have 8-10 years of hands-on experience in implementing and customizing CRM systems in the banking sector.
- Knowledge: Deep understanding of CRM best practices and industry standards is essential.
- Certifications: Preferred certifications include MS Dynamics, Salesforce, Oracle CRM, SAP CRM, or equivalent.
- Skills: Strong analytical, problem-solving, and communication skills are required to effectively manage CRM relationships and drive business objectives.
- Team Leadership: Ability to lead and mentor teams to achieve CRM implementation goals and deliver exceptional customer experiences.
- Innovation: Proven track record of driving innovation and implementing new CRM technologies to enhance customer engagement and satisfaction.
Responsibilities:
- Lead the implementation and customization of CRM systems to meet the specific needs of the banking industry.
- Collaborate with cross-functional teams to ensure seamless integration of CRM solutions with existing systems and processes.
- Provide technical guidance and support to internal stakeholders on CRM-related issues and initiatives.
- Stay abreast of emerging trends and technologies in CRM to recommend innovative solutions and enhancements.
- Drive continuous improvement initiatives to optimize CRM performance and enhance customer satisfaction.
- Develop and maintain strong relationships with key stakeholders to align CRM strategies with business objectives.
How to Apply:
If you meet the requirements outlined above and are interested in this position, please submit your resume to [email protected]. Be sure to include “Technical Functional Leader Application” in the subject line of your email.
Conclusion: Don’t miss out on this exciting opportunity to join a dynamic team and make a significant impact in the banking sector. Apply now and take the next step in your career as a Technical Functional Leader for Banking CRM. We look forward to receiving your application!
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