Security Officer

Security Officer Day-to-Day Tasks:

Conduct routine patrols of all hotel areas (public areas, back-of-house, accommodation, and perimeter) as per assigned schedule.

Monitor CCTV screens continuously and report any irregularities immediately.

Check and secure all access points, doors, and emergency exits.

Verify colleague and visitor identification before granting access to restricted areas.

Maintain a visible presence in lobby, entrances, and key operational areas.

Assist guests with directions, basic inquiries, and support in a courteous and professional manner.

Record all incidents, observations, and activities in the daily security logbook.

Perform routine checks on fire safety equipment (fire extinguishers, alarms, emergency lighting).

Respond promptly to alarms, disturbances, or emergency calls.

Support crowd control during events, functions, and peak operational hours.

Coordinate with other departments (Front Office, Housekeeping, Engineering) for any security-related concerns.

Conduct locker room, cafeteria, and accommodation checks to ensure compliance with hotel policies.

Ensure proper handling and control of keys, passes, and security equipment.

Follow handover procedures at the start and end of each shift, ensuring proper communication of ongoing issues.

Qualifications & Experience:

Previous experience in a Security, Loss Prevention, or similar role, preferably within a hotel environment.

Basic knowledge of safety, security, and fire procedures.

Good communication skills in English; Arabic is an advantage.

Physically fit and able to stand and patrol for extended periods.

Ability to remain calm under pressure and respond effectively in emergency situations.

High level of integrity, professionalism, and attention to detail.