The Maintenance Technician is responsible for the carrying out Corrective, Reactive and Planned Preventive Maintenance of Assets in all Restaurants, Offices and Commissaries, owned/leased etc. by Americana in UAE. He will have to look after Hard & Soft services for example MEP, Kitchen Equipment, Hood Servicing (Monitoring), Fire Protection Systems (Monitoring) etc. and to ensure all the locations occupied by Americana Group are efficiently maintained in a cost-effective manner and implement Americana Standards & Values.
Essential Skillsets/Prerequisites
- Proven experience as a Kitchen Equipment Technician or similar role in a commercial kitchen environment, preferably with previous experience in QSR or Hotel industry
- Extensive knowledge of various types of kitchen equipment, including fryers, ovens, broilers, grills, refrigerators, dishwashers, and ventilation systems, and their components, functions, and maintenance requirements
Key Responsibilities
- Reactive Complaint / PPM: Response Time: As per SLA (4, 12, 72 etc hours). Spares Gathering: within 24 hours. Work Quality: As per Americana Standard. Monitoring PO Jobs: As per PO terms, Mall/Brand Coordination.
- Planned Preventive Maintenance: Monitor (external vendor) and/or perform Planned Preventive Maintenance.
- Corrective Maintenance: Visit each store at least once monthly and conduced store inspection.
- Cost Saving: Minimize the jobs from External Vendors by rectifying them himself. Ensure the spares are not replaced unless necessary. Advises supervisor regarding major repairs / changes required.
- Growth and Customer Focus: Work towards improving customer satisfaction on daily tasks
- Personal Growth: Improve skills & efficiency by attending courses.
Education:
- Technical Diploma preferred
Experience:
- 2-5 years in restaurant and general maintenance
- Strong hands-on experience on Kitchen Equipment and MEP, plus have a very good knowledge of UAE market in terms of parts availability, authority regulations, malls/landlord requirements
