Customer Service Representative jobs in Dubai, Dubai offers exciting opportunities for skilled professionals in customer service to thrive in a dynamic, fast-paced environment.
Whether you’re a recent graduate or have years of experience, companies in Dubai seek candidates with excellent communication skills, proficiency in Arabic and English, and a customer-focused mindset.
Customer Service Representative jobs in Dubai
With competitive salaries, growth potential, and diverse industries, starting your career as a customer service representative in Dubai can be your gateway to success in the UAE’s bustling job market.
Apply now to join top organizations and elevate your career!
| Section | Details |
|---|---|
| Job Details | |
| Category | Customer Service |
| Career Level | Entry Level |
| Experience | 1 Year |
| Required Qualification | Bachelor |
| Requires Traveling | No |
| Salary | Salary Not Disclosed |
| Salary Type | Per Month |
| Total Vacancies | 2 |
| Skills | Customer Service, Company Industry, Metro Area, Customer Retention, Inbound/Outbound Calls, Inside Sales, Microsoft Office, Communication, Computer Skills, Software |
| Description | We are a leading company in our industry in the metro area. We have a 4.1 rating from our employees. We are hiring an experienced Customer Service Representative to join our existing top-notch team. If you’re a hard-working professional, it is a great place to grow your career. You’ll be glad you applied to it. |
| Qualifications | |
| Education | High School Diploma or General Education Degree (GED) Required |
| Experience | 1 Year of Customer Service Experience |
| Preferred Skills | Inbound/Outbound Calls, Customer Retention, Inside Sales |
| Computer Skills | Proficient in Microsoft Office, Basic Computer Skills in Software and Web-Based Applications |
| Communication Skills | Excellent Interpersonal and Communication Skills |
| Time Management | Demonstrated Ability to Prioritize Tasks and Manage Time Efficiently |
| Responsibilities | |
| Respond to Inquiries | Respond to customer inquiries via telephone, email, and chat in a timely fashion |
| Documentation | Document all inquiries, requests, resolutions, and follow-up tasks |
| Escalation | Escalate inquiries as necessary to the appropriate department following guidelines |
| Customer Interaction | Display a courteous and empathetic attitude to all customers |
| Research | Perform research to answer customer inquiries and requests |
| Sales Growth | Grow existing customer accounts through exceptional customer service and effective sales techniques |
| Performance Metrics | Meet quantitative performance metrics as outlined |
| Database Management | Keep customer accounts current by updating databases during calls |
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