Customer Service Officer Jobs in Dubai, are highly sought after, offering a promising career path for individuals passionate about delivering excellent customer experiences.
Dubai, being a global business hub, provides numerous opportunities in the customer service sector across industries such as retail, hospitality, banking, and telecommunications.
Customer Service Officer Jobs in Dubai
To excel in these roles, candidates often need strong communication skills, proficiency in languages like English and Arabic, and a customer-centric approach.
Whether you are a fresh graduate or an experienced professional, the demand for skilled customer service officers in Dubai continues to grow, with competitive salaries and benefits making it an attractive career choice.
| Category | Details |
|---|---|
| Salary | $3,000 – $4,000 |
| Employment Type | Full-Time Employee |
| Work Structure | Hybrid |
| Industry | Travel Agency |
| Job Title | Customer Support Specialist |
| Company Overview | Guide Consultants is a reputable company specializing in providing exceptional customer support services. |
| Job Description | – Manage client inquiries via emails and phone calls. – Cascade client requests and tasks to visa agents for further processing. |
| Work Schedule | 9-hour workday with one day off per week. |
| Requirements | – Strong proficiency in English (written and spoken). – Fluency in Arabic is mandatory. – Excellent communication and interpersonal skills. – Ability to coordinate and delegate tasks effectively. – Prior customer support experience is required. – Excellent computer skills. |
| Work Environment | Fully remote position with a hybrid structure in Dubai. |
| Skills | – Proficient in customer relationship management software. – Professional phone etiquette. – Strong presentation skills. – Ability to set task priorities. – Thorough computer skills. |
| Preferred Candidate | Residence Location: Ajman, Dubai, or Sharjah, UAE. Nationality: Egypt, Jordan, Sudan, Syria. Gender: Male. |
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