Call Center jobs in Dubai, are abundant across various industries, including telecommunications, banking, hospitality, retail, and technology.
These roles are crucial for managing customer inquiries, providing support, resolving issues, and ensuring positive customer experiences.
Responsibilities typically include handling inbound and outbound calls, responding to customer queries and complaints, processing orders and payments, and maintaining accurate records of interactions.
Candidates for call center positions should possess excellent communication skills, both verbal and written, proficiency in relevant software and systems, and the ability to work well under pressure.
Multilingual abilities can be advantageous in Dubai’s diverse and multicultural environment.
Call Center jobs in Dubai
Dubai’s thriving business landscape offers competitive salaries, comprehensive benefits, and opportunities for career growth within call center operations.
Working in a call center in Dubai provides valuable experience in customer service and communication skills, with potential advancement in various industries.
| Job Details | Information |
|---|---|
| Job Title | Customer Service – Call Center Agent |
| Job Location | Dubai, United Arab Emirates |
| Company Industry | Distribution, Supply Chain & Logistics |
| Job Role | Customer Service and Call Center |
| Employment Type | Full Time Employee |
| Number of Vacancies | 3 |
| Languages Required | Arabic Speaker |
| Job Description | – Attend and manage formal calls and provide accurate and concise information without any delay. |
| – Provide accurate information to the caller, catering to all necessary inquiries. | |
| – Explain essential details of the organization’s products and services to captivate customer attention. | |
| – Contribute to the company’s growth by increasing connections through pleasant and informative conversations. | |
| – Keep records of all conversations in the call center database in a comprehensible way. | |
| – Address customers in a friendly tone, providing them the best experience, and minimizing wait/hold time. | |
| Skills Required | – Proven track record of handling call center duties and responsibilities. |
| – Effective communication skills, following telephonic etiquette. | |
| – Ability to handle multiple tasks while attending a call. | |
| – Proficient in using modern communication tools and software. | |
| – Strong communication and persuasion skills. | |
| – Positive outlook towards management suggestions and improvements. | |
| Preferred Candidate Details | |
| Residence Location | United Arab Emirates |
| Nationality | All Arab Countries |
| Company Name | Connect Resources |
| Company Location | Dubai, United Arab Emirates |
How to Apply:
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