Exciting Opportunity: Tier 2 Customer Service Representative
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? We have an exciting opportunity for a Tier 2 Customer Service Representative to join our team in Dubai!
About Us:
We are a leading outsourcing company dedicated to delivering top-notch customer service solutions to our clients. As a Tier 2 Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and retention.
Job Details:
- Position: Tier 2 Customer Service Representative
- Location: Dubai, UAE
- Requirements:
- Customer Service & Sales: 1 year (Required)
- Client Retention: 1 year (Required)
- Call Center: 1 year (Required)
- Excellent command of English
- Must be available in the UAE for immediate joining
- Compensation Package: AED 5000+ incentives
Responsibilities:
- Provide outstanding customer service and support to clients via phone, email, and chat channels.
- Handle customer inquiries, concerns, and complaints in a professional and efficient manner.
- Assist customers with product information, sales, and retention strategies.
- Utilize call center software and tools to manage customer interactions and resolve issues promptly.
- Collaborate with internal teams to ensure timely resolution of customer issues and escalations.
How to Apply:
If you meet the requirements and are ready to take on this exciting opportunity, please send your CV to [email protected] with the subject line “Application for Tier 2 Customer Service.” Don’t miss out on this chance to join a dynamic team and advance your career in customer service! Apply now before the position gets filled!