Customer Service jobs in Dubai, are essential for maintaining high levels of customer satisfaction across various industries, including retail, hospitality, finance, and telecommunications.
These roles typically involve handling customer inquiries, resolving complaints, processing orders, and providing information about products and services.
Customer Service professionals in Dubai must possess excellent communication and interpersonal skills, the ability to handle challenging situations with patience and professionalism, and a strong commitment to delivering exceptional service.
Customer Service Jobs in Dubai
Proficiency in multiple languages can be a significant advantage in this multicultural city.
With Dubai’s reputation as a global business hub, customer service positions offer opportunities for career growth and development in a dynamic and diverse environment.
Job Details | Job Information |
---|---|
Job Title | Customer Service Representative (Call Center) |
Job Location | Dubai, United Arab Emirates |
Company | FATI KAMEL Social Media Marketing |
Company Industry | Administration Support Services |
Job Role | Customer Service and Call Center |
Employment Type | Full Time Employee |
Number of Vacancies | 4 |
Job Description | – Gauge client requirements and offer solutions |
– Provide accurate, valid, and complete information | |
– Resolve customer queries and doubts promptly | |
– Create reports on client interactions | |
– Stay updated on product knowledge and policy changes | |
– Collaborate with the technical team for issue resolution | |
Skills Required | – Proven customer support experience |
– Proficient in CRM software | |
– Strong phone handling skills and active listening | |
– Ability to communicate ideas effectively using modern and traditional channels | |
– Ability to prioritize tasks and meet deadlines | |
– Fluent in operating computer software and online tools | |
Preferred Candidate Requirements | |
Residence Location | United Arab Emirates |
How to Apply:
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