Customer Service hiring in Dubai, is a dynamic and competitive process, reflecting the emirate’s status as a global business hub.
Dubai’s diverse economy, spanning sectors like tourism, retail, finance, and technology, creates a constant demand for skilled customer service professionals.
Employers often seek candidates with excellent communication skills, cultural sensitivity, and the ability to speak multiple languages, given the city’s cosmopolitan nature. Many companies in Dubai use a combination of traditional recruitment methods and modern digital platforms to attract talent.
Customer Service hiring in Dubai
The hiring process typically involves multiple rounds of interviews and assessments to ensure candidates can meet the high standards expected in this service-oriented market.
As Dubai continues to grow and diversify its economy, the demand for exceptional customer service representatives is likely to remain strong.
| Category | Details |
|---|---|
| Job Title | Customer Service Representative |
| Job Location | Dubai, United Arab Emirates |
| Company Industry | Administration Support Services |
| Job Role | Customer Service and Call Center |
| Employment Type | Full-Time Employee |
| Number of Vacancies | 3 |
| Job Description | – Evaluate customer requirements and ensure optimum satisfaction. |
| – Offer clear and concise information utilizing available resources. | |
| – Manage consumer queries and complaints in real-time, offering practical solutions. | |
| – Maintain systematic records of all customer interactions, documents, and other relevant details. | |
| – Stay updated on product knowledge and company policy changes with the management team. | |
| – Identify and resolve shortcomings in products based on client requirements. | |
| Skills | – Prior experience in customer support and service. |
| – Familiarity with CRM systems and practices. | |
| – Professional phone etiquette with a friendly tone. | |
| – Excellent communication and presentation skills. | |
| – Ability to complete tasks and responsibilities within a defined schedule. | |
| – Proficient in the latest CRM software and Office Suite. | |
| Preferred Candidate | |
| Residence Location | United Arab Emirates |
| Company Name | FATI KAMEL SOCIAL MEDIA MARKETING |
| Company Location | Dubai, United Arab Emirates |
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