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Opportunity: Reservation Officer Position at Tour and Travel Agency

Are you passionate about travel and tourism? Do you have experience in reservations and customer service? An esteemed tour and travel agency in Ajman is currently seeking qualified candidates, both male and female, for the position of Reservation Officer.

Job Description

Company Name: Tourizma
Nationality: All nationalities
Gender: Male and Female
Job Title: Reservation Officer
Educational Qualification: Bachelor’s degree or Diploma
Experience: Experience in the same field
Languages: Arabic and English
Salary: Salary + Commission
Vacancy City: Ajman
Working Days: 6 days per week
Working Hours: 8 hours per day

Job Responsibilities

As a Reservation Officer, your main responsibilities include:

  1. Handling reservations for flights, hotels, car rentals, and other travel-related services.
  2. Providing excellent customer service to clients by addressing their inquiries and concerns promptly and professionally.
  3. Collaborating with airlines, hotels, and other travel partners to secure the best deals and packages for clients.
  4. Managing booking systems and databases to ensure accuracy and efficiency in reservation processes.
  5. Assisting clients with travel arrangements, including itinerary planning and ticket issuance.
  6. Keeping up-to-date with travel industry trends, policies, and regulations to provide accurate information to clients.
  7. Meeting sales targets and objectives set by the company.

Qualifications and Skills

To be successful in this role, you should possess the following qualifications and skills:

  1. Bachelor’s degree or Diploma in a relevant field.
  2. Proven experience in reservations or customer service within the travel and tourism industry.
  3. Excellent communication and interpersonal skills, with fluency in both Arabic and English.
  4. Strong attention to detail and organizational abilities.
  5. Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
  6. Proficiency in reservation systems and software.
  7. Strong sales and negotiation skills to secure the best deals for clients.

How to Apply

If you meet the requirements and are interested in joining our team, please submit your resume in PDF format to [email protected]. We look forward to welcoming you to our team and working together to provide exceptional travel experiences to our clients!

Join Tourizma and embark on an exciting journey in the travel industry!



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